Shipping Policy

At Howling Moto, we understand you're eager to get your premium motorcycle parts and accessories installed. We work with trusted carriers to ensure your performance upgrades, maintenance parts, and accessories arrive safely and on time.

Order Processing Time

Orders are typically processed within 1-2 business days. In-stock items ship quickly, while special order or custom parts may require additional lead time. You will receive a confirmation email once your order has been processed and another email with tracking information once your order has shipped.

Same-Day Processing

Orders placed before 2:00 PM CST on business days are typically processed the same day for faster delivery.

Shipping Methods & Rates

We offer multiple shipping options to meet your timeline and budget:

• Standard Shipping: 5-7 business days - Most economical option for non-urgent orders
• Expedited Shipping: 2-3 business days - Faster delivery for time-sensitive upgrades
• Express Shipping: 1-2 business days - Priority handling for urgent needs

Shipping rates are calculated at checkout based on your location, the weight and dimensions of your order, and your selected shipping method. We work to provide competitive rates while ensuring your parts arrive safely.

Free Shipping Promotions

Watch for free shipping promotions on qualifying orders. Sign up for our email list to be notified of special shipping offers and sales events.

Tracking Your Order

Once your order ships, you'll receive a tracking number via email so you can monitor your delivery in real-time. Track your shipment directly through the carrier's website to see estimated delivery dates and current package location.

Order Status Updates

You can also check your order status anytime by logging into your account on our website.

Packaging & Handling

We take great care in packaging your motorcycle parts to ensure they arrive in perfect condition:

• Fragile items like exhaust systems and carbon fiber parts receive extra protective packaging
• Heavy items such as wheels and suspension components are securely crated
• All packages are inspected before shipping to ensure proper protection
• Manufacturer packaging is preserved whenever possible

International Shipping

We currently ship to select international destinations. International shipping rates and delivery times vary by location and are calculated at checkout.

Customs & Duties

International orders may be subject to customs fees, import duties, and taxes, which are the responsibility of the customer. These fees are determined by your country's customs authority and are collected upon delivery. We recommend checking with your local customs office for estimated fees before placing your order.

International Delivery Times

International delivery typically takes 7-21 business days depending on destination and customs processing times.

Shipping Restrictions

Some items may have shipping restrictions based on size, weight, or destination:

• Oversized items (complete exhaust systems, large fairings) may require freight shipping
• Hazardous materials (certain chemicals, aerosols) have shipping restrictions
• Some destinations may have import restrictions on specific motorcycle parts

If your order contains restricted items, we'll contact you to discuss alternative shipping options.

Delivery Issues

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us immediately at info@howlingmoto.com with your order number and photos of any damage. We'll work with the carrier to resolve the issue and ensure you receive your parts.

Incorrect Address

Please ensure your shipping address is correct at checkout. If you need to update your shipping address after placing an order, contact us immediately. Once a package has shipped, address changes may not be possible.

Delivery Signature Requirements

High-value orders may require a signature upon delivery for security purposes. Someone must be available to sign for the package during normal delivery hours.

Special Order & Backorder Items

Special order items or backordered parts may have extended lead times. We'll notify you of any delays and provide estimated ship dates. You can choose to wait for the item or cancel that portion of your order for a full refund.

Local Pickup

Local pickup may be available at our location. Select "Local Pickup" at checkout if this option is available in your area. You'll receive an email notification when your order is ready for pickup.

Questions About Shipping?

If you have any questions about shipping rates, delivery times, or tracking your order, please contact our customer service team:

• Email: info@howlingmoto.com
• Hours: Monday-Friday, 9:00 AM - 5:00 PM CST

We're here to ensure your motorcycle parts arrive safely and on schedule so you can get back to riding.

Last updated: March 2026